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Payment / Dispatch

Shipping costs and information:

As standard, the goods can only be shipped to the countries listed below. Your order will be shipped with DHL GoGreen. The shipping costs incurred in each case can be found in the overview below.

Shipping within Germany:

For shipping within mainland Germany, we charge a flat rate of 4.90 euros per order. When shipping to German islands, we do not charge an island surcharge. From a gross order value of 40 euros, we ship free of charge.

International shipping:

Delivery zoneCountryShipping*
2 Andorra, Belgium, Denmark, France, Great Britain, Luxembourg, Monaco, Netherlands, Austria, Poland, Italy, San Marino, Sweden, Slovakia, Slovenia, Spain, Hungary, Bulgaria, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Malta, Portugal, Romania, Cyprus, Vatican City 15,90€
3 Liechtenstein, Switzerland 19,90€
4 Albania, Bosnia-Herzegovina, Faroe Islands, Greenland, Iceland, Macedonia (Rep.), Moldova Republic, Montenegro, Norway, Serbia, Ukraine, Belarus 19,90€
5 Egypt, Algeria, Georgia, Israel, Lebanon, Libya, Morocco, Russian Federation, Syria, Tunisia, Turkey 31,90€
6 Afghanistan, Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei Darussalam, China, People's Republic1, India, Indonesia, Iraq, Iran, Japan, Yemen, Jordan, Cambodia, Canada, Kazakhstan, Qatar, Kyrgyzstan, Kuwait, Laos, Dem ., Malaysia, Maldives, Mexico, Mongolia, Myanmar, Nepal, North Korea, Oman, East Timor, Pakistan, Papua New Guinea, Philippines, Saudi Arabia, Singapore, Sri Lanka, South Korea, Tajikistan, Taiwan, Thailand, Turkmenistan, USA, Uzbekistan, ver. United Arab Emirates, Vietnam 38,90€
7 Angola, Anguilla, Antigua and Barbuda, Equatorial Guinea, Argentina, Aruba, Ethiopia, Australia, Bahamas, Barbados, Belize, Benin, Bermuda, Bolivia, Bonaire, Botswana, Brazil, British Virgin Islands, British. Terr. Indian Ocean, Burkina Faso, Burundi, Chile, Costa Rica, Curacao, Dem. Republic of the Congo, Dominica, Dominican Republic, Djibouti, Ecuador, El Salvador, Ivory Coast, Eritrea, Falkland Islands, Fiji, French Southern and Antarctic Lands, French Guiana, French Polynesia, Gabon, Gambia, Ghana, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Jamaica, Cayman Islands, Cameroon, Cape Verde, Kenya, Kiribati, Colombia, Comoros, Congo, Republic , Cuba, Lesotho, Liberia, Madagascar, Malawi, Mali, Marshall Island, Martinique, Mauritania, Mauritius, Mayotte, Micronesia, Montserrat, Mozambique, Namibia, Nauru, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Palau, Panama, Paraguay , Peru, Pitcairn, Réunion, Rwanda, Saint-Pierre and Miquelon, Solomon Islands, Zambia, Samoa, Sao Tome and Príncipe, Senegal, Seychelles, Sierra Leone, Zimbabwe, Somalia, St. Christoph and Nevis, St. Eustatius, St. Helena , St. Lucia, St. Maarten, St. Vincent and the Grenadines, Sü Africa, Sudan, South Sudan, Suriname, Swaziland, Tanzania, Ver. Republic, Togo, Tonga, Trinidad and Tobago, Tristan da Cunha, Chad, Turks and Caicos Islands, Tuvalu, Uganda, Uruguay, Vanuatu, Venezuela, Wallis and Futuna, Central African Republic 46,90€

* Any customs duties and local taxes are to be borne by the recipient

Payment Information:

For deliveries within Germany we offer the following payment options, unless otherwise specified in the respective product description:

1. Prepayment via bank transfer
2. Payment via PayPal

Detailed information on the individual payment options

1. Prepayment via bank transfer
Transfer the invoice amount to our bank account within 5 days, stating the purpose. We will inform you of our bank details and the purpose of the transfer separately by email as part of the order processing.

2. Payment via PayPal
Secure payment: You deposit your bank or credit card details once with PayPal. For all subsequent purchases, the payment will be debited either from the credit card on file or from your account by direct debit. Therefore, they are not re-entered and sent over the Internet every time you shop online.

If you do not yet have a PayPal account, you can set it up easily and free of charge within a few minutes at the following URL:
- Open a PayPal account at www.paypal.com/signup
- Link your bank account or credit card to your PayPal account
- Now you can already pay with PayPal.

As part of PayPal, we also offer payment via credit card (VISA and Mastercard), SEPA direct debit and purchase on account. A Paypal account is not necessarily required for this service, you can also order as a guest as an alternative.

Delivery times:

Information on calculating the delivery time:

If you order several items for one order, for which different delivery times apply, we will send the goods in one shipment, unless we have agreed otherwise with you. In this case, the delivery time that applies to the item in your order with the longest delivery time applies to the shipment of goods.

When paying in advance, the deadline for delivery begins on the day after the payment order has been issued to the transferring bank. For other types of payment, the period begins on the day after the conclusion of the contract. The delivery period ends with the expiry of the last day of the period.

If the last day of the period falls on a Saturday, Sunday or a public holiday at the place of dispatch or delivery, the next working day applies.

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